Customer Service Notice - New Contact Channel
Date: 15th September 2016
Dear valuable customers,
 
First of all, we would like to thanks to all of you for your valuable supports using SPCT services so far.
In order to ensure better service commitment, we would like to announce one new contact channel where you can directly contact for any suggestion, difficulty, complaint, claim about our service that let us do the best customer service to our value customers.
Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Tel: 08 – 3873 44 88 - Ext: 1004
We hope to have your kind attention and continue support to SPCT, We are here willing to provide the best service to you.
 
Sincerely,
 
Mr. Henry Yu
CEO and General Director
 
National Day 02nd Sep 2016 - Free time
Dear     - Shipping lines/agent
             - Cargo owners
In order to give our clients including shipping lines/agent and cargo owners the most convenience during the public holidays, SPCT would like to announce our operation plan in the as follows:
    1. Free time:
Vietnam National Day: Friday – 02nd Sep, 2016.
2.  During these holidays, SPCT remains operations as usual including vessel load and discharge, empty and laden and empty handling at container yard, customs supervising procedure (not documentation).
3.    In order to support shipping lines/agents and customers, SPCT will waive storage charge in our container yard during the above said holidays for all containers, cargo stored in SPCT’s premise on holidays mentioned above.
4.    If customers have further inquiries regarding SPCT’s service or operation, would you please do not hesitate to contact us at the following contact details:
Read more...
 
COO & DEPUTY GENERAL DIRECTOR - Mr. Nawaf Nassir Abdulla

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Nawaf previously holds the position of Chief Operating Officer (COO) at SPCT, looking after Operation, Planning, Business Process, Engineering, Safety, Security, and Procurement Departments since 02nd of November 2015.


Having worked with DP World for more than 18 years, Nawaf has developed his experience in various operations, engineering, commercial as well as safety, throughout his career in DP World Jebel Ali Port within the UAE Region for the period 1997 to 2012. Nawaf has also managed DP World Doraleh Container Terminal in Djibouti (Africa Region) as the CEO, for a period June 2012 to September 2015. Under his management, process improvement initiatives and infrastructure projects has been in place and with positive impact to the terminal, the environment and the local society as a whole. Nawaf ’s experience in terminal management provide valuable input for operations, business planning and management for SPCT.
 
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